Client Profile: IMAN Australia Health Plans

Since 2004, Polonious have been engaged, providing assistance to IMAN Australia as they grew from a small member base to 10,000+ today. The bottom line to this is a revenue growth towards 20 Million and a 10% profitability. This all at the same time growing at a compound rate of 20% per annum.

IMAN’s original owner John Braithwaite provided this impetus. A great management team was in place to back up his thinking. Polonious provided the IT muscle to enable John’s team to test the market with new initiatives on a regular basis. Compared to his competitors such as Medibank Private, John ran in ‘startup mode’ through his whole tenure at IMAN.

When John engaged Polonious, he had a number of business problems to solve. These included:

  • Ensuring his growth in sales outstripped his growth in administration costs.
  • Keeping pace with the constantly changing regulatory environment of 457 Visas.
  • Ensuring IMAN where the most regulatory compliant Health Fund in Australia.
  • Building a flexible IT infrastructure so that new initiatives could be launched without waiting years for IT to catch up.
  • Tracking and improving productivity any time it started to reverse.

In 2010, John began negotiations with NIB Health, a large Newcastle-based health provider. These were concluded with a buyout figure of 13xEBIT. This press release covers the story.

John’s new venture Austjobs is also growing with help from Polonious.

About Stuart Guthrie

Stuart Guthrie is a senior technology specialist with more than 25 years of experience in software development, IT management, project leadership and business development. Stuart specialises in working with clients to develop plans and execute new technology capabilities with open source software. Stuart's work has previously helped his customers win awards, reduce long term costs, improve productivity and generally love the technology they work with. Stuart has experience in a wide variety of industry sectors with previous engagements across: Banking, Insurance, Broking, Investment, Manufacturing, Distribution, Media, Software, TV, Vehicle, Local, State and Federal Government. Clients have included Otis Elevator, Rothschilds Investments, Mercedes Benz, British Broadcasting Corp, Sims Group, Galore Group, Hannan Print, Channel Seven, Progress Software Corporation (UK), IMAN Health Plans, Hartford Insurance Group, Pittwater Council, RTA NSW, DPIE (Canberra). You can contact Stuart directly on 0403 470 123 or via email stuart@polonious.com.au